Someone told me today, “No self-respecting salesperson takes no for an answer.”

If you know me then you know I am not a salesperson, but this old adage clearly strikes me as off-balance. When a good salesperson won’t take no for answer they end up getting hung-up on, ignored or in a worse case scenario– escorted out of the building by security (believe me, I’ve seen it happen).

Instead when the answer is clearly no, then the salesperson should focus on why their offer was declined and how this can be a yes in the future. When a salespersons refuses to take a no they just ruin the relationship with the client, their personal reputation and any possibility of future business with that company.

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